Need some help?
Maybe these Q&A's can help.
How can I contact you?
You can email us at firstname.lastname@example.org, the form below, or message us on FB/IG.
How can I get notified about the newest patterns and sizes?
Stay in the know with our email list. Just type your email in and hit subscribe!
What are your Handlers™ made from?
Our products are made from 3mm neoprene. The same material that surfers and divers use as wetsuits.
What size should I order?
Generally, we ask that your consider how many ounces the drink is and
the shape of the can/bottle/cup. From there find the product that falls
into those filters. Maybe this Size Chart will help.
Can I use my Handler™ with hot drinks?
Yes. They help keep hot drinks hot and cold drinks cold all while keeping your hands nice and dry.
Is my Handler™ machine washable?
Yes. It is best on the gentle cycle or hand washing and air drying.
How can I place an order?
Ordering is super simple. After placing the desired items in your cart, you can complete your order by clicking the Checkout button.
What happens after my order has been placed?
After your order has been placed, we get to work. If you realize that the shipping address might be wrong, try to email us at email@example.com as soon as possible to make sure we can change it in time.
What if the product I want is out of stock?
If the product you want is out of stock, you can subscribe to our email list to know when it is restocked.
Where is my order?
- We are working as hard as possible to get it out as fast as
possible. Given the influx of orders, our processing time can take up to
10 business days to ship.
- If you ordered something on backorder, it will ship as soon as we receive them.
Are there any active discount codes?
by subscribing to our email list or our social channels, you will know about all the latest promotions.
What are your return and exchange policies?
- If you are not satisfied with your purchase, we will gladly
accept it back for a refund(minus shipping). To return or exchange,
product must be in original packaging, free from perfumes, liquids,
lipsticks, animal hair or any other stains.
- If you are wanting to exchange your product for another size, you will be responsible for paying shipping on replacement.
- to start the return/exchange process, email us at firstname.lastname@example.org
Do you offer Wholesale?
Yes, you may fill out a wholesale application on our wholesale site, www.lithandlerswholesale.com
How fast do you ship?
We are here Monday through Saturday shipping orders and strive to have orders shipped out within 3 business days. Due to the volume or orders right now, We may be behind and can take up to 10 business days to ship.
What if I put the wrong address in when checking out?
As soon as you realize that there has been a mistake, please email us at email@example.com. Once your package leaves our facility, we have no control over it.
Will I receive a notification when my order ships?
Yes, you will receive an email notifying you that your order has shipped.
Will I be charged taxes upon receiving my package?
Customers outside of the USA may need to pay import charges upon receiving goods. Lit Handlers does not have any control over these charges. Customs policies and import duties vary widely depending on the country. Please contact your local customs office ffor information specific to your country.